Shipping Policy

We carefully prepare and package every ZIGNESS order to ensure it arrives safely.

Shipping Destinations

We currently ship to selected destinations within Slovenia and the European Union.

Additional international destinations may be available depending on the product and delivery location. Available shipping options will be shown at checkout.

If shipping to your country is not available at checkout, please contact us at info@zigness.com and we will be happy to check available delivery options.

Shipping Costs

Shipping costs depend on the delivery destination and the products in your order.

The applicable shipping cost, if any, will be displayed at checkout before you complete your purchase.

Order Processing

Orders are prepared for shipment as soon as possible after payment has been confirmed.

As our products vary in size, material and configuration, preparation times may differ between products. Any estimated production or dispatch time shown on the product page should be considered before placing your order.

Once your order has been dispatched, you will receive a shipping confirmation and tracking information where available.

Delivery Times

Delivery times depend on the destination, product and shipping service.

Any delivery times provided are estimates and may be affected by circumstances outside our reasonable control, such as carrier delays, public holidays or other unforeseen events.

If an agreed delivery time cannot be met, we will contact you as soon as possible.

Large and Heavy Items

Many of our products, including table tops and complete standing desks, are large and heavy.

Depending on the destination and product, delivery may therefore be handled as an oversized parcel or by a specialist carrier.

Please ensure that the delivery address and contact information provided with your order are complete and accurate.

Damaged Shipments

Please inspect your order upon delivery.

If the packaging or product appears damaged, please document the damage with photographs and contact us as soon as possible at info@zigness.com so that we can assess the issue and arrange an appropriate solution.

Returns

Customers are responsible for the direct costs of returning goods when exercising the right of withdrawal, as described in our Return & Refund Policy.

For full information regarding returns, refunds and the right of withdrawal, please see our Return & Refund Policy.

Contact

If you have any questions about shipping or delivery before placing your order, please contact us at:

info@zigness.com